You pay for your Team Casino subscription upfront based on your choice of payment plan (10 day trial, monthly subscription or annual subscription). The amount is based on the pricing at the time of subscribing per our Pricing page, https://www.teamcasino.com/payment-plans.
If you choose the 10 day trial, you will automatically be moved on to the monthly subscription after your 10 day trial has finished. If you do not want to want to be moved to the monthly subscription, you can cancel your subscription no problem (see next section below).
Once you are subscribed to either the monthly or annual subscription, your subscription will automatically renew.
Cancelling Your Subscription
You can cancel your subscription anytime by clicking on Cancel Subscription in My Account and following the simple steps. Members who pay via debit card (Stripe) can cancel there subscription directly from the My Account page. Members who pay via Paypal will be required to cancel the recurring payment from within their Paypal account.
Please ensure that you fully complete the cancellation process. If you are unsure it has been completed, please contact us so we can check. We won't issue refunds of subsequent payments because you forgot to cancel or didn't complete the cancellation process.
You will retain full access to your Team Casino account until your subscription period ends.
30 Day Money Back Guarantee
Within your first 30 days of subscribing to Team Casino (from your first payment date), you may request a refund if you are dissatisfied with the service we provide. You can request this by emailing [email protected] with the subject ‘Refund'.
In advance of emailing us, please cancel your subscription by clicking Cancel Subscription in ‘My Account‘ and following the steps to ensure you don't incur any future payments.
The money back guarantee is limited to one per person, payment method, household or IP address and refunds will be denied if patterns of abuse are detected (such as abusing the £1 trial).
Existing customers that take out a new subscription, or who have created more than one Team Casino account will not be eligible for this money back guarantee. This includes an existing user upgrading to an annual subscription, or a member re-subscribing after a period of not using Team Casino.
Our Money Back Guarantee is only available within 30 days of your first ever payment to us. You will not be able to claim any refund from us if it has been more than 30 days since your first payment.
The Team Casino 10 day trial, and 30 day money back guarantee, are restricted to once per person, payment method, household and IP address.
If we suspect that you have created more than one account, with the intention of abusing our 10-day trial, or money-back guarantee, then we reserve the right to close the accounts with immediate effect, and no refunds shall be issued.
We couldn't delay it any longer sorry, below is legal info that couldn't be considered as a Jane Austin epic but feel free to have a read through as you like!
https://www.teamcasino.com website (the “Service”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Links To Other Web Sites
Our Service may contain links to third party web sites or services that are not owned or controlled by TeamCasino.com.
TeamCasino.com has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that teamcasino.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any thirdparty web sites or services that you visit.
These Terms shall be governed and construed in accordance with the laws of the United Kingdom without regard to its conflict of law provisions. This includes all copyright and trademark legislation. All content within the members area is subject to applicable copyright legislation.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
About Team Casino
You can see our hopefully friendly-ish looking faces here on our About Us page here, https://www.teamcasino.com/about-us.
But in legal terms, we operate the website www.teamcasino.com. We are Teach Digital Ltd, a company registered in England and Wales.
Our company registration number is 10353531 with our registered office is Kemp House, 152 – 160 City Road, London, EC1V 2NX.
Contact Team Casino
Please do contact us anytime via email to [email protected] and we'll reply very quickly, very often within 24 hours.